Main article photo by Dave Smith.
When it comes to starting a business, many people have tried and done well, and many people have not. It’s all in the details, and having a plan that fills a legitimate need in the community while also being mindful of environmental impact and your cost of services rendered, is the path to success and executing at a high level daily becomes your passion.
Eamonn Duignan of Green Coast Rubbish has truly hit the ball out of the park with his very fast-growing business that specializes in waste mitigation aka junk removal services here in North Vancouver and across Metro Vancouver. You can find Eamonn out on his mountain bike being very active with the North Shore Mountain Bike Association (NSMBA). He is also one of the most fun people to work with, ask his staff when you see them out and about.
Since our last interview together in early 2020 how has Green Coast Rubbish been doing in terms of growth?
Things have progressed positively since our last article, we have experienced one of the strongest sales growth periods in our 13 years of operation (soon to be 14 on May 6th), pre-COVID speaking. Another exciting development, we brought on-board a full-time in-house administrator, which had been historically outsourced. Additionally, something that we are beyond excited about is that we shot a video with Vancity Credit Union! This will be used in Vancity’s media campaign that will feature us and 3 other small Lower Mainland businesses and the great work they are doing in the community.
You recently put a number of staff on salary and hired a full-time assistant, how’s this working out?
We sure did, and the only regret is that we waited so long to do it! It has been amazing having the additional administrative support and experience that Bobbi-Lynn brings to the team. And, as a nice side bonus, it affords me more time to do what I love to do, ride my bike. Securing our key team members has been amazing. When the teams aren’t in the field, they are busy focusing on innovating/refining our internal processes and systems. The move has had shown tangible and positive results in our company culture as well as increased ownership from the team.
Green Coast Rubbish works with many of the top construction companies to do waste mitigation, how big of jobs can you handle?
We are fortunate to be well-aligned and have established some fantastic relationships with several key construction and development companies. To answer your question, the sky is the limit! We recently bid on a project with Etro Construction at UBC which would have kept a crew of 12 people busy for nearly half a year.
Recently you were hired to work with New Westminster City Hall, what did you do with the waste after ward?
I don’t want to say too much about this project, as we have a blog coming out soon that is centred around this. What I can say is, the office furniture and materials were 100% recycled with some local facilities!
What makes Green Coast Rubbish stand out from the rest of the junk removal companies in Metro Vancouver?
Great question, and one not easily answered. For me, some of the basic things that separate us from others in our field, and we have some amazing competitors in our industry, would be our high ethical standards, our community-focused and environmentally conscious mind-set. Additionally, and maybe most importantly, our pursuit of being better, or simply put, our drive to be great. For us, being great isn’t a singular thing or action or even a vertical move, but a collection of smaller things that we do daily as best we can do. That’s what makes us great and is a key separator. I have to credit Robert Iger, CEO of Walt Disney, with that one. FYI – The Ride of a Lifetime, it’s worth the read.
You are planning your provincial and Canada wide expansions, how is that coming along?
For the time being, we are focused on serving our local market and communities through this COVID situation. That’s not to say that regional or even national expansion isn’t a possibility, but we have a good thing going and are doing some cool projects with amazing companies.
For people who may want to refer business to you what do you offer for paid referrals?
We are open to all things, and can pay in full with kisses and hugs, virtually speaking (hate COVID!) I say this in jest, but we do have many internal programs that intensify employees to spread the good word. For instance, if an employee recommends a potential hire, and that individual stays for 3 months, they are paid $500.00 for the referral. Or, they get 10% of a sale they bring in to Green Coast.
What are some funny or unique items you have had to remove for clients?
Tonnes (actual metric tonnes) of sea urchin shells from a processor in Richmond, boxes of rubber penguin stress balls, several hundred foam dodge balls from the Vancouver Dodgeball Association. There’s always something interesting happening with us daily.
How can families in need get upcycled furniture from Green Coast Rubbish?
Lastly, and most importantly, how is the mountain biking going this time of year with your bros?
A very important question! In our new social distancing focused world, some things have changed in terms of riding and group sizes, risk levels have been adjusted appropriately, but we are still out there as much as we can be chasing our mountain biking passions. Hope to ride with you some day!
visit GreenCoastRubbish.com for more info or call 604-230-4530